Word of mouth matters in the mortgage business, and we’re proud of the reputation Creative 1st Mortgage has built across Birmingham, Hoover, Vestavia Hills, and the surrounding Alabama communities. Every review you see below comes from a real client we’ve worked with, and we don’t filter out anything, good or bad, because we want you to get an honest picture of what it’s like to work with our team.
Our clients consistently mention the same things: clear communication, honest answers when something doesn’t go as planned, and closings that happen faster than expected. Whether it’s a first-time home purchase, a cash-out refinance, or a complicated situation involving multiple parties, we treat every client’s timeline and questions with the same level of urgency and care.
We’ve built Creative 1st Mortgage on referrals and repeat business, which means every loan has to hold up to scrutiny long after closing. That’s reflected in the five-star reviews you’ll find below, many of them from repeat clients who came back to us for a second or even third mortgage. If you’ve worked with us before, we’d genuinely appreciate you taking a minute to leave a review of your own, and if you haven’t yet, we hope these stories give you the confidence to give us a call.
No matter where you are in the homebuying or refinancing process, our team is just a phone call away. Reach out at 205-530-9500 whenever you’re ready to talk through your options, and see for yourself why so many of our clients have come back to us more than once.
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Noah WatersOctober 7, 2026
The best mortgage company in the state! Affordable and personable. Best rates. Great team.Posted on Google![]()
Johana ZunigaSeptember 18, 2026
Son excelentes personas , todos son muy colaboradores y Jaxon el mejor !! Te ayuda un montón y está pendiente de todo . Bendiciones para el gran equipo 😇🙏Posted on Google![]()
Jesus MarquezSeptember 16, 2026
Totalmente recomendado !!! Un grupo muy profesional y seguros de todos los trámites . Además hablan inglés y español que es perfecto . Muchas gracias al grupo de trabajo de Jason Maxam .Posted on Google![]()
Deven EvansSeptember 5, 2026
Highly recommendedPosted on Google![]()
Lucas LoweMay 29, 2026
Jason and his team were very helpful throughout the home-buying process. They were very responsive to text messages, calls, and quick to answer any urgent questions I brought up. I certainly recommend their services.Posted on Google![]()
Ian PinckardMay 19, 2026
Absolutely incredible and informative staff! Throughout my whole closing process I felt educated and informed on every step of the process, and was able to proceed with confidence knowing they had my back! It’s a shame I can only give them 5 stars!Posted on Google![]()
Travis AgeeMay 12, 2026
Extremely fast service, very helpful, very attentive. They took my file from another mortgage company who said it will take 30 days to close and they got it done in 7 days. Amazing! I love them. I will refer anyone to them.Posted on Google![]()
Brian BesharaApril 15, 2026
Had a great experience working with Creative 1st Mortgage. They were responsive, transparent, and ultimately helped me secure a significantly better insurance rate. Made the process simple and efficient. Would absolutely work with them again.Posted on Google![]()
Jennifer GrostickApril 2, 2026
The Maxam Team are all amazing! Their process and communication are second to none and always get us to the closing table on time.Posted on Google![]()
Irene DufordMarch 29, 2026
Jason Maxam at Creative 1st Mortgage creates an amazing 5 Star customer experience. From the first call to getting the keys to your home Jason and his team show their care and expertise. If you want a great home loan AND a fantastic experience, call Jason.Posted on Google![]()
demetrius austinMarch 26, 2026
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Ben & Audrey WilliamsMarch 20, 2026
We have had a long relationship with Jason and his family. Jason has been there for us many times and payed special attention to our financial needs as homeowners. His team is second to none and the entire process has been flawless. I highly recommend Jason and his team!⭐️⭐️⭐️⭐️⭐️Posted on Google![]()
manuel barcoMarch 4, 2026
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Marissa OronaFebruary 12, 2026
Jason y su equipo son muy profesionales y atentos en todo momento. Me ayudaron a resolver cada una de mis dudas de manera clara y eficientePosted on Google![]()
Helen MilliganJanuary 5, 2026
They helped me numerous times as I was going through the process of getting my mortgage and if I had to leave a message—they returned my call that same day There is really no one else I would want to help me.Posted on Google![]()
Lidia AngelAugust 9, 2025
They are the best love do my process with them is my second time and they do very easy for me. I love it.Posted on Google![]()
Melanie JettAugust 8, 2025
Jason and Zac were great! We couldn’t have done it without them!!Posted on Google![]()
Dinky PreciousAugust 7, 2025
Creative 1st Mortgage ( Jason Maxam) were outstanding in helping me with my mortgage. I highly recommend Jason and his team, big shout out to Zac too. They will go far and beyond to get things worked out for you. Give Jason and Creative 1st Mortgage a call for all of your mortgage needs!Posted on Google![]()
Zac BroadbentAugust 1, 2025
I would recommend Jason and his team everyday to help with your home loan needs.Posted on Google![]()
Brandon SniderApril 11, 2025
The team at Creative 1st mortgage are experienced, trustworthy, and if you allow them to assist you with your home financing, you will NOT be disappointed. Love the crew at Creative 1st!Posted on Google![]()
John LucasApril 8, 2025
My experience was incredible! Creative 1st was able to get our mortgage approved in less than 3 weeks and even attended our closing. They helped gather all the required documents and stayed in constant communication throughout the entire process. Highly recommend!Posted on Google![]()
April HerringApril 8, 2025
Creative 1st Mortgage pretty much made a miracle happen for a super quick transaction. Working with Jason and his team was such a privilege for myself and my clients. They were responsive, fast and communicated through the entire process. Highly Recommended!!Posted on Google![]()
Whitney LucasApril 8, 2025
Jason Maxam is very good at what he does. We had a complicated loan situation that could have been confusing for some, but he was able to push it through in two days. He gets it done. Great communication and an all around professional. Very smooth closing due to the lending piece.Posted on Google![]()
Megan GarrisonApril 2, 2025
We had an amazing experience working with Jason and his team. They were able to help us when others couldn’t. Seamless process as we were walked through each step. Would definitely do business again.Posted on Google![]()
Ivan Delgado-NavarroMarch 31, 2025
They helped things go smoothly and helped me understand things clearly 10/10Posted on Google![]()
MTZ LANDSCAPING LLCNovember 26, 2024
This is my 5th time working with Jason and his team , he is very professional and makes the process very easy!!Posted on Google![]()
Wendy PerezNovember 14, 2024
Fue fantástico trabajar con Jason y su equipo al comprar nuestra primera casa hicimos un cierre rápido y el y su equipo pudieron completar todo de manera rápida y eficiente 100%recomendadoPosted on Google![]()
VIvian GrubbsNovember 6, 2024
Love the customer experience, Jason would help you achieve your goals, he will fight for you! I have been trying to get a Heloc and Jason did it! Thank you Jason Maxam for all you Do!Posted on Google![]()
Carlos OchoaOctober 14, 2024
I wholeheartedly recommend Jason Maxam and his team! They went above and beyond for my client and me, navigating a hiccup and getting us to closing incredibly quickly. I'm genuinely grateful for their exceptional support and dedication.Posted on Google![]()
Handmade ArtSeptember 11, 2024
Jason and his team (Amanda is great!) did a great job on getting my mortgage handled.I know many people that have worked with his company and everyone had a great experience with them.Posted on Google![]()
Jacqueline CantuAugust 6, 2024
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Zayde CamposJuly 31, 2024
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SteveMay 29, 2024
Jason was fantastic, my rate was lower then expected and the guy’s customer service was unmatched. I highly recomend Jason Maxam and his team.Posted on Google![]()
Erik SolisMay 16, 2024
Thank you so much. I really appreciate helping us find our new home. Jason did a very good jobPosted on Google![]()
Brooke AverittNovember 22, 2023
Jason and his team were great to work with when purchasing our first home! We did a quick close and him and his team were able to get everything completed quickly and efficiently. I would recommend Jason and his team!Posted on Google![]()
Chase AverittNovember 22, 2023
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F&M MasonryOctober 18, 2023
Calidad es el mejor ayudaPosted on Google![]()
Brett MossJuly 21, 2023
We came to Jason after our offer was submitted. He was cheaper, easy to work with, and still got us closed on time. I enjoyed working with him for a 2nd time and more to come!Posted on Google![]()
Haley PostellApril 25, 2023
Awesome experience! I am a first time homeowner and Jason and his team made the process easy and stress free!Posted on Google![]()
Arturo Ta443manis 3rr33tttDecember 14, 2022
Agradezco a Jason Maxam y a todo el equipo de southwest funding por todo el apoyo para poder obtener el credito para adquirir mi nueva casa.Posted on Google![]()
Joshua EverhartDecember 13, 2022
Really smooth process and extremely professional!Posted on Google![]()
Crisanto NochebuenaSeptember 27, 2022
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Rodolfo RamosJanuary 15, 2022
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Gustavo PinedaDecember 23, 2021
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Amber LeachNovember 16, 2021
First time home buyer!! Jason and his team have been amazing. I would definitely recommend him. Thank you so much for all your help. I could say soooo much more about this company. You won’t be disappointed! I appreciate everything you have done. Kris was amazing too!!Posted on Google![]()
Evelyn StanleySeptember 27, 2021
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Dania MenaAugust 31, 2021
As a first-time buyer, I am very thankful forJasón Maxam and his team they helped us throughout the whole process from start to finish. Our experience with them was amazing!Posted on Google![]()
Jose HernandezJune 15, 2021
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Kelly BrasherDecember 26, 2020
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Gabriel IbarraSeptember 30, 2020
The Maxam Team is very knowledgeable and they will treat you like their number 1 customer from beginning to finish.Posted on Google![]()
Anastasia CrumpSeptember 30, 2020
Amazing customer service. Stayed on top of everything and made the process as easy as it could be.Posted on Google![]()
Vernon JenkinsSeptember 17, 2020
Jason is very knowledgeable and will be able to handle all your mortgage needs.Posted on Google![]()
Melissa MappSeptember 26, 2019
Jason and his team did an amazing job helping us get our mortgage for our new home! Since we were purchasing in a different state it was difficult to be there all the time, but he and his team made the process very smooth and easy. I would highly recommend them!Posted on Google![]()
Amy GraceAugust 6, 2019
One of the best loan experiences I ever had. Seller requested a quick close and Jason and his team were on top if it. I will highly recommend them to anyone!!!Posted on Google![]()
Miguelangel97 MarronJuly 29, 2019
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Hector ArguetaJune 19, 2019
I highly recommend Jason he is very professional and helps out a lot when you need his team is greatPosted on Google![]()
Augustine JimenezApril 29, 2019
Thanks a lot! Jason and his team closed my house I'm very happy. Ellos tambien hablan en español y los pueden ayudar a conseguir su casa.Posted on Google![]()
Joanne MensalvasApril 17, 2019
Thank you to Jason and his team, I was able to purchase my first home. They worked hard with me in getting everything done and was very helpful every step of the way. Jason and his staff are awesome. Again, thank you everything.Posted on Google![]()
R33dyr3February 13, 2019
The trademark mortgage team is amazing! Everyone was very helpful and kept us informed during the house buying process. I was abreast of everything the entire time. The team was always ready and willing to answer any questions we had. Would definitely recommend to anyone looking to get a homePosted on Google![]()
Mark CarlisleJanuary 14, 2019
I had the pleasure of working with one of Jason's clients on a home purchase recently. The process was extremely smooth, and Jason was a pleasure to work with!
Creative 1st Mortgage. Proudly serving Birmingham and the greater Alabama area with exceptional mortgage solutions.